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FAQs

Postage and delivery times

Post and packaging is charged at £3.50 per order or FREE if you spend over £50 (use: FREESHIPPING at checkout).

All items are posted using Royal Mail and we aim to post out within 24 hours of your order being placed. 

If you require 'Signed For' delivery, please contact us prior to placing your order and we can provide you with a price for this service.

Can't find your size?

We take new stock deliveries every week which means we have sizes coming in all the time. If you are unable to find your size, please contact us on the 'Contact' page or through our Social Media channels and we will come back to you ASAP.

Returns and exchanges

In the unlikely event that you are unhappy with your items, we are happy to offer a refund or exchange within 14 days of the date of purchase, providing the items are returned to us in their original condition with tags still attached. 

You are responsible for the item(s) until they reach us so we suggest you obtain a proof of posting at point of return.

If an item is faulty, please contact us and we will arrange a replacement or refund.

Social Media and Feedback

Please follow us on Facebook and Instagram ~ @littleandlovelystore. We love to see customer photos and hear your feedback (good or bad!) so please share, tag and leave us a review!